My experience was perfect. Hit up Chino on IG he gave me the address to the shop. When I got there he had a few sizes on hand and even talked me out of spending more money on a bigger piece and I landed on a perfect size for me 18mm 26". The links are tight and quality is crazy good! I am going back for another chain and bracelet. I will say this be mindful this isn't Amazon or some cheap mall jewelry! If he takes some time to get back that should be expected from a hands on business owner. 10/10