Ordered multiple items and they really took a very long time to arrive each piece was a different color then the other the lock was poorly made it broke within the first couple of weeks asked to get my chain re-platted due to the color not lasting long at all never got a response no one ever picks up the phone there this has probably been the worst experience I have ever encountered the sucky part is, is that the links in the chain are made so beautifully and craftsman ship on the tight flat link on the Cuban bracelet and necklace are amazing (besides the figure 8 lock that broke within weeks of wearing it) I wish they were more professional here if so I would purchase every piece of jewelry I ever wanted or need from them but unfortunately their not and it blows, customers are not their primary care here and it shows when an issues arise
