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      Customer Reviews

      Based on 12 reviews
      75%
      (9)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      25%
      (3)
      B
      Brock Ward
      Unacceptable wait time and gold plating.

      I placed my order on May 24th and did not receive it until 15 weeks later on September 7th. For two and a half weeks, “it was sitting in a box in their shop” and didn’t get sent until I called numerous times and sent numerous IG messages. When I unboxed the bracelet I was surprised to find that the gold plating was super orange, pitted in places, and had some dark spots on it. Also, I couldn’t even fit it around my wrist in comparison to my 10mm which is also 8” and fits perfect. I ordered my 12mm bracelet in confidence as I have 2 other pieces from GFM that are beautiful and well done. The only option the owner gave me to resolve the issue was to pay a $120 repair fee to add links and to pay an additional $43 to make it 9”. After waiting 15 weeks, I was highly disappointed that they asked me to pay more than half the cost of the original bracelet to make it right. This was a big let down as all the other pieces I have received from them have been fire. I’m a guy who believes in brand loyalty but I don’t believe in companies who don’t take care of their customers. Yeah it may not be a solid piece but that shouldn’t matter at all. Needless to say I have returned the bracelet and will be spending my money elsewhere.

      E
      Efren Mendieta
      Ended up canceling

      I know they take over 4 weeks. I ordered in 5/5/2021. It was 7/16/2021 and I kept getting told it’s shipping out next week. So I canceled. I know they do good work. Just be honest about the due date.

      R
      Ronald sousa

      12 MM CUBAN LINK BRACELET (14k Gold over 999 Silver) MEDIUM

      V
      Victor Hernandez
      A1

      The bracelet is A1 it fit perfect but there’s some dark spots and dark stains like burn marks idk what they are I sent a video to you guys but haven’t gotten a reply other wise it’s straight

      S
      Stu S
      Very nice bracelet.

      This bracelet looks and fit perfect. It has a nice shine to it and the workmanship is great. It was handmade so it took 8 weeks to make and sent to me. Would buy again.