Disappointed Came with a deep scuff
I ordered a 24" 10mm, Customer service was spotty at best. After 10 weeks or so I was told my order would be filled next week.... Nothing. So I emailed again stating my displeasure and wouldn't you know it, it was sent right out the next day. I was excited to receive my chain cause I had heard so much good stuff about them. When I opened the package I was disappointed, it looks like it was filed by someone who had no idea what they were doing. Other than that workmanship was strong, links were strong and tight, no gaps, and the gold plating looked great, and the box lock works fine. I've worn it almost every day for 6 months and it has scratches and no silver is showing, so overall I'm happy, I just wish the filing was even.
I have had communication with them, it has not been the best but they respond. I am looking forward to receiving my pieces!
I have a 12mm bracelet and a 10mm chain both vermeil. I will say the quality in the two were different in the gold finish. The bracelet upon opening already had silver slightly showing on links and the box lock. The chain however was a different color gold finish but there was no silver showing through on any of the links. Overall it was a great buy and wear them both frequently.